Privacy Policy.

IMME Studios, referred to as "IMME", "we", "us", or "our", is an Australian digital product studio. We design and build custom software, SaaS platforms, AI workflows, web apps, mobile products, games, and launch websites.

This policy applies to this website, contact forms, project briefs, booking requests, email conversations, and studio service enquiries. Product-specific privacy notices or client agreements may also apply to MITPO, Word Sus, Olympr, or paid project work. If a signed agreement says something more specific, that agreement controls for that project.

We collect the information needed to run the site, respond to enquiries, and deliver services.

• Contact details: name, email address, company or product name, and message content.
• Project brief details: project type, budget range, timeline, product goals, existing materials, and success criteria.
• Booking and communication details: call requests, calendar details, email history, and support messages.
• Technical information: IP address, device type, browser, pages visited, referring page, approximate location, error logs, and security events.
• Project materials: files, links, access details, product context, or other information you choose to provide during discovery or delivery.
• Product usage information: account, gameplay, workflow, usage, log, or support data if you use one of our products and that product collects it.

Please do not send passwords, payment card details, health information, government identifiers, production secrets, or highly confidential material through the website form. If a project requires sensitive information, we will agree on a safer handover process first.

• Directly from you when you submit a form, book a call, email us, or share project material.
• Automatically through hosting, analytics, security, and browser technologies.
• From third-party services you choose to use with us, such as booking tools, email providers, analytics platforms, payment providers, or product integrations.
• From your team members, advisers, or collaborators when they contact us about the same project.

• Respond to enquiries and decide whether IMME is a good fit for a project.
• Prepare discovery notes, proposals, estimates, and project plans.
• Deliver, support, maintain, and improve our website, products, and studio services.
• Operate booking, email, analytics, security, hosting, asset, and support systems.
• Protect against spam, misuse, fraud, attacks, and unauthorised access.
• Comply with legal, tax, accounting, insurance, and dispute-resolution obligations.
• Send service messages or, where permitted, relevant updates. You can opt out of marketing emails.

IMME works on AI products and may use internal software tools, code assistants, research tools, hosting providers, and other processors to review briefs, plan work, build products, debug issues, or improve operations.

We do not sell personal information. We do not intentionally publish your private project brief. If a project requires production credentials, private datasets, customer data, or sensitive business information, that should be handled under a written project agreement and an agreed security process.

We may share information only where there is a practical or lawful reason to do so.

• With service providers that help us run the site, email, bookings, analytics, hosting, storage, support, payments, security, and development workflows.
• With professional advisers, insurers, auditors, accountants, or lawyers where needed.
• With product integrations or third-party tools that you ask us to connect or use.
• With authorities, regulators, courts, or law enforcement where required or reasonably necessary.
• With a buyer, investor, successor, or adviser if IMME is involved in a merger, acquisition, restructuring, or sale of assets.
• With your consent or at your direction.

Some providers may store or process information outside Australia. Where this happens, we take reasonable steps to use reputable providers and appropriate contractual, technical, or operational safeguards.

The site may use cookies, local storage, analytics, logging, and similar technologies to understand site performance, improve user experience, remember preferences, detect abuse, and measure which pages or campaigns are working.

You can control cookies through your browser settings. Blocking some technologies may affect how parts of the site work.

We use reasonable technical and organisational measures to protect personal information, including access controls, provider security features, encrypted transport where available, and limiting access to people or providers who need it. No internet service is completely secure, so we cannot guarantee absolute security.

We keep personal information only for as long as reasonably needed for the purpose it was collected, including project delivery, support, legal, tax, accounting, insurance, dispute, backup, and security purposes. We may retain de-identified or aggregated information that no longer identifies you.

You can ask us to access, correct, or delete personal information we hold about you, subject to identity checks and legal limits. You can also ask us to stop direct marketing.

We may need to keep some information where required for legal, security, accounting, dispute, or service-continuity reasons. To make a request, email privacy@immestudios.com.

If you have a privacy concern, contact us first at privacy@immestudios.com. Include enough detail for us to understand the issue. We will review the concern and respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

This website is intended for business and product enquiries. It is not directed to children. If you believe a child has provided personal information to us without appropriate consent, contact us and we will review it.

The site links to third-party websites and products. Their privacy practices are their responsibility, not ours. Review their policies before sharing information with them.

We may update this policy when our website, products, providers, legal obligations, or business operations change. The latest version will be posted on this page with the updated date above.

Privacy questions and requests should be sent to privacy@immestudios.com.

General project enquiries can be sent to contact@immestudios.com.