Client Portal
A secure client portal with request forms, status pipeline, file upload, notifications, and admin tools.
Concept only. The scope, features and timeline are how we would plan this build. The screens are illustrative and there is no client behind it. Real engagements always start with a fit call and a discovery sprint.
Service: Web apps and client portals
- Landing page refreshIn review
- Brand assets updateBuilding
- Onboarding emailsDelivered
- PDFbrief-v2.pdf12kb
- FIGwireframes.fig24kb
- DOCXlaunch-copy.docx36kb
- ZIPassets.zip48kb
What the team is trying to solve
A service business is running client communication through email and shared docs. Requests get lost. Statuses are unclear. Onboarding new clients is painful.
What we would actually build
A secure client portal. Clients log in to submit requests, upload files, see status, and receive updates. The admin side gives the team a single queue of incoming work with clear states.
Agencies, consultancies, and service teams who need a cleaner client surface.
The build, broken down
- Client login and accounts
- Structured request forms
- File upload with storage
- Status pipeline with stages
- Comment thread per request
- Admin queue with assignment
- Email and in app notifications
- Role based access controls
How someone moves through it
- 1Invite
Admin invites a client to the portal.
- 2Submit
Client submits a request with files and notes.
- 3Triage
Team picks up the request and assigns an owner.
- 4Update
Status moves through stages with comments.
- 5Deliver
Final files and summary are shared back.
What you get at the end
- Client side login and dashboard
- Admin queue and assignment
- File storage with previews
- Notification system
- Reporting export for client reviews
- Onboarding and rollout plan
A starting stack, not a hard rule
- Next.js or Vite plus React
- Supabase or Postgres plus Prisma
- S3 or Supabase storage
- Resend for transactional email
- Role based access control
Real scope depends on the discovery sprint.
What we tick off before going live
- Core flows tested end to end
- Auth and permissions verified
- Analytics events on every key action
- SEO, sitemap, and Open Graph in place
- Performance budget on the critical path
- Accessibility quick wins shipped
- Backups and error monitoring live
- Handover docs and runbook delivered
Want something like this built for your product?
Send the rough version. We can help shape the scope.
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